Hotel Sigulda: a hotel website with rooms, gift cards and AI fixes

Hotel Sigulda is a hotel right in the center of Sigulda, with guest rooms, a restaurant, a spa and conference halls. Guests search for it in Latvian, English and Russian. A large share of revenue comes from special offers, spa visits and gift cards that guests buy online.

The challenge

Guests needed to find a room, spa or restaurant and buy an offer without calling the front desk. For the team, every gift card sold, invoice, new menu or translation meant manual work. The website is built on a ready-made theme. We added the integrations and features that off-the-shelf solutions did not connect in a single flow.

What we built for guests

• A rooms section the team manages on its own. Every room has its own page: size, beds, “from” price, amenities, gallery and a booking button. The team adds a new room as a post, without a page builder.
• Buying without extra steps. A custom quantity selector shows the total instantly. Spa prices are per person or per hour, the buyer chooses the gift card amount, and we reworked the cart and checkout.
• Offers with an overnight stay lead straight to the right package in the hotel booking system, with a separate link for each language.
• Easy-to-read menus. The restaurant has five sections, and PDFs open in a window that adapts to any screen.

What we built for the hotel team

• Content the team edits on its own. The pages are built in Elementor. The team changes texts, images, prices and adds new sections on its own, with drag and drop, quickly and without a developer.
• Gift card verification at the front desk. A staff member enters the code and immediately sees the amount, the product and whether the card has already been used. With one click the card is marked, and the system records who did it and when.
• E-gift cards and invoices, automatically. After payment, the system creates a unique code and a branded PDF card in the buyer’s language for each card, along with an invoice with the amount in words. It then checks that both documents have actually reached the customer. If anything is wrong, the hotel finds out right away.
• Menu changes in a few seconds, with previous versions that can be restored.
• Activity log and VAT report. You can see who changed what. Prices are split into “excl. VAT, VAT, incl. VAT”.
• Fixes with an AI agent. The team clicks any element on the page and writes what needs to change. Simple text and translation fixes are carried out by our AI agent with strict safety limits. Larger tasks go to our team. Hotel Sigulda was the first website with this solution.
• Three full language versions with their own addresses, hreflang and SEO meta data, including the shop. 52 redirects from the old website preserve the Google rankings it had built up.
• EvoEX Shield protection. The scanner guard recognizes and blocks attackers’ scanners before they can find weak spots, and we spot vulnerabilities in good time, before anyone exploits them.

The result

• More direct sales: guests buy offers, spa services and gift cards themselves, in their own language, at any time of day.
• Gift cards, invoices and branded emails are sent out on their own, with no team involvement.
• The front desk verifies a gift card in seconds and no longer has to search for the order.
• The website stops spam without captcha, and CyberEX monitors it every day.